Customer Relations Specialist Full Time NEW

Description

The Customer Relations Specialist is responsible for ensuring accuracy and efficiency of processing and monitoring incoming payments.

• Follow up with customers via telephone, visits and email on outstanding balances.

• Maintains customer records by updating their account and balances.

• Process incoming payments in compliance with financial policies and procedures

Responsibilities

• Verify discrepancies by and resolve customers’ billing issues.

• Inputting and extracting customer information (square system, WIZ, Zippykind etc.)

• Any other task assigned by your manager

Requirements

• A diploma relevant to the field with five (5) subjects at CXC grades 1-3 Inclusive of Mathematics & English.

• Knowledge in managing customer’s account or related working experience would be an preferred

• Solid understanding of basic accounting principles would be an asset.

• Computer literate and proficiency in QuickBooks..

• Maintain a positive and professional attitude towards customers at all times.

• Follow up on missed collections or delays and provide service recovery response to the customer·        

• Proficient use of QuickBooks and Microsoft office suites.

• Support the billing and customer service by providing accurate service data and documentation.

• Strong organizational and multitasking skills.

• Excellent communication and interpersonal abilities.

Salary

To be discussed in the interview.

How to apply

Candidate interested in this position can send their resume to the following email or use the link below to apply:

https://cevonswaste.bamboohr.com/hiring/jobs

Human Department

Cevon’s Waste Management

1 Mandela Avenue, Georgetown

Email Address: hr@cevons.com 

Tel # 592-218-1455